SMS Trends 2021 in A2P
A crisis that disrupts habits
The health crisis has suddenly accelerated the digitalization of businesses . How do we communicate? SMS, a direct and immediate means of establishing contact , has made the daily lives of many people in France easier, not least the Government, as it has played an essential role in the fight against COVID . SMS French medtech players are more involved than ever and are proving their effectiveness in times of crisis .
Stores were closing, the population bulk sms master was confined, companies were preparing to experience a difficult and unprecedented period (Black Friday, postponed winter sales…). Stripped of their strong points, it was necessary to find a way out .
SMS the ideal tool for the digitalization of points of sale
Faced with the ne for physical distancing , the digitalization of stores has intensifi. To counteract the closure of physical stores, it was necessary to find an alternative that would allow maintaining contact with customers .
SMS was the ideal tool . Thanks sms catering businesses how to help you increase sales to easy-to-set-up campaigns through our platform , very attractive costs and high opening rates compar to other means of communication , many people have taken the plunge. Why shouldn’t you do the same?
Need to order lunch at the last minute? Book a driver without having to call him on the way? Digital technology makes these services accessible in a few clicks! Applications collect contact details of your customers here and there. Their phone number is collect , a valuable key to contact them anywhere and anytime.
These practices lead to uncontroll disclosure of phone details . Now you can get rid of these useless practices by adopting mobile masking!
A solution: mobile masking
Mobile masking is a technology us by companies, both digital and otherwise . The protocol allows the use of a virtual mobile number limit in time by lists between two parties who wish to communicate. This technique allows the company and its customer to get in touch without ever exchanging mobile numbers .
Each party is randomly assign a phone number , and voice calls are allow for a certain period of time , call a session . Once the session expires, the numbers can be reassign to other companies or retain by the company. The anonymity between your company employee and your customer is complete. This improves the customer experience.
